Innovation PEI Client Feedback Survey 2026

Innovation PEI Client Feedback Survey

Innovation PEI would like your feedback to ensure we continue to provide high-quality programs and services that support innovation, entrepreneurship, and economic growth in Prince Edward Island. Your perspective will help inform a review of Innovation PEI programs and priorities to ensure we continue to meet the evolving needs of Island businesses, including the adoption of artificial intelligence, and productivity improvements.

This survey is anonymous, and your responses will be used only to improve our services. Your feedback is greatly appreciated.

The deadline to share your feedback is October 9th, 2026.

Innovation PEI Client Feedback Survey 2026

Section 1: Business Information

Is the business new or an existing business?(Required)

New Business (operating 12 months or less)

Existing Business (1-4 years)

Existing Business (5-9 years)

Existing Business (10+ years)

Form of Business(Required)

Sole Proprietorship

Partnership

Incorporated

To Be Incorporated

Cooperative

Business Category(Required)

If "Other", please specify:(Required)

Business Development Region(Required)

Kings County

Queens County

Prince County

Prefer not to say

Number of Employees(Required)

Annual Revenue(Required)

Less than $500,000

Less than $1 million

Between $1M - $5M

Between $5 - $10M

$10M+

Prefer not to say

Which of the following markets does your business currently serve (Select all that apply)?(Required)

PEI

Atlantic Canada (excluding PEI)

Other parts of Canada

United States

Other International markets

We are currently not selling products or services

Other

If "Other", please specify:(Required)

Overall, how familiar are you with Innovation PEI programs and services?(Required)

Very Familiar

Familiar

Somewhat Familiar

Not Very Familiar

Not at all Familiar

Which types of Innovation PEI program(s) have you accessed in the past 12 months? (Select all that apply)[(Required)

Small Business Programs (ex. Small Business Assistance, Small Business Grant)

Growth and Expansion (ex. Capital Assistance, Rental Incentive and/or Strategic Improvement Assistance)

Marketing and Export Development (Export Enhancement and Diversification, Marketing Assistance, Export Trade Assistance)

Innovation & Product Development (Ignition Fund, Innovation Fund, Food Product Development Fund)

Arts and Culture (PEI Arts Grants, PEI Art Bank Acquisition, Indigenous Arts Grants Programs, Indigenous Ark Bank Collection, PEI Film Production Fund)

Labour Rebates

Tax Credits

Other

None of the above

If "Other", please specify:(Required)

Section 2: Program Experience

How satisfied are you with the following aspects of the program(s) you accessed? (1 = Very Dissatisfied, 5 = Very Satisfied)

Application process(Required)

1 – Very Dissatisfied

2 – Dissatisfied

3 – Neutral

4 – Satisfied

5 – Very Satisfied

6 – Not Applicable

Clarity of program requirements(Required)

1 – Very Dissatisfied

2 – Dissatisfied

3 – Neutral

4 – Satisfied

5 – Very Satisfied

6 – Not Applicable

Timeliness of response(Required)

1 – Very Dissatisfied

2 – Dissatisfied

3 – Neutral

4 – Satisfied

5 – Very Satisfied

6 – Not Applicable

Staff support and expertise(Required)

1 – Very Dissatisfied

2 – Dissatisfied

3 – Neutral

4 – Satisfied

5 – Very Satisfied

6 – Not Applicable

Reporting requirements(Required)

1 – Very Dissatisfied

2 – Dissatisfied

3 – Neutral

4 – Satisfied

5 – Very Satisfied

6 – Not Applicable

Program relevance to your needs(Required)

1 – Very Dissatisfied

2 – Dissatisfied

3 – Neutral

4 – Satisfied

5 – Very Satisfied

6 – Not Applicable

Overall satisfaction(Required)

1 – Very Dissatisfied

2 – Dissatisfied

3 – Neutral

4 – Satisfied

5 – Very Satisfied

6 – Not Applicable

What has been the most valuable aspect of your experience with Innovation PEI?(Required)

If you could improve one aspect of the application, approval, or reporting process, what would it be?(Required)

Section 3: Impact and Outcomes

As a result of participating in Innovation PEI programs, have you experienced any of the following? (Select all that apply)(Required)

Increased revenue

New product/service development

Expanded markets

Improved operational efficiency

Job creation

Other

No measurable impact yet

If "Other", please specify:(Required)

Please describe any specific outcomes or success stories. (Optional)

Section 4: Continuous Improvement

Do you feel Innovation PEI programs are meeting the changing needs of businesses in PEI?(Required)

Strongly agree

Agree

Neutral

Disagree

Strongly disagree

Are there any business needs that are not currently being addressed through Innovation PEI programs and services?(Required)

What barriers, if any, are preventing your business from adopting AI, automation, or other productivity-enhancing technologies? (Select all that apply)(Required)

Cost

Lack of internal expertise

Lack of time

Uncertainty about return on investment

Data privacy/security concerns

Difficulty finding qualified vendors

Limited digital infrastructure

No significant barriers

Other

If "Other", please specify:(Required)

What specific supports would help your business explore, adopt, or scale the use of AI and advanced technologies? (Select all that apply)(Required)

Funding assistance

Training and skills development

Expert advisory services

Technology assessments

Pilot or demonstration projects

Access to technology vendors

Other

If "Other", please specify:(Required)

Looking ahead 3-5 years, which areas are most important to your business growth? (Select all that apply)(Required)

If "Other", please specify:(Required)

Section 5: Final Thoughts

Any additional comments or feedback?

Are you comfortable with Innovation PEI following up with you to gather more information about your feedback:(Required)

Yes

No

Name

First Last

Email

Phone

Country Phone Number

Information contained in and collected in relation to this Agreement is subject to, and will be treated in accordance with, the Prince Edward Island Freedom of Information and Protection of Privacy Act R.S.P.E.I. 1988, Cap. F-15.01 (the “FOIPP Act”). Any information provided in respect of this Agreement may be subject to release under the FOIPP Act.